TURN NEW USERS INTO POWER USERS
Successful software companies spend 4% to 8% of revenue on support and training – we can help you get more from that investment.
Sonata Learning Software Success helps software companies of all sizes increase user loyalty, retention, and recurring revenue by delivering world-class self-service support and training resources across the customer lifecycle.
Training + Support + Communication =
Accelerate Customers’ Time-to-Value with Effective User Training
We create effective training resources for your products to expedite new user onboarding, increase adoption rates, and sustain long-term use.
Minimize Support Call Volume and Increase First-Contact Resolution
We help you develop self-service resources to minimize routine support calls and enable your team to focus on higher value interactions
Invest Your Client Services/Support Budget the Right Way
Our team of consultants and instructional designers will help you deliver outstanding virtual training, cutting travel, and other onsite delivery costs.
Our services, custom tailored for your software.
Our services help you get more from your support platform.
We can also help you implement one:
360 Success Strategy
for the Full Customer Lifecycle